On Wednesday I went into the Zone so that I could talk to whoever would be working during Buzztime Trivia. I just wanted to make sure that they were comfortable with hosting the event. Adam told me that he would be working during that time, so I started telling him about the procedures to Trivia Night, when Joelle discovers that Buzztime was actually not working. Grrrr....
Lucky the problem was discovered about an hour and a half before the event so we had time. Together we tried every way we could think of to fix Buzztime. Every intial attempt failed. Turning the tuners on and off...didn't work. Changing the channel...nope. Looking for a solution on the website....=(. So I had to call Buzztime customer service and pray that they knew what was going on.
Turns out that the pesky little blackout on Sunday was the culprit. It turned the computer that controls Buzztime off. (Managers for future reference the Dell computer below the Buzztime tuners is for Buzztime....who knew? Obviously not Phylisha). So Latrice, the nice customer sevice lady, walked me through the process of fixing our system. It all worked out and Adam had a great night hosting Buzztime!
Phylisha =)
No comments:
Post a Comment