Who is that girl I see?
Staring straight back at me....lol.
That intro is courtesy of the Mulan Soundtrack. It is the perfect description of what being a Manager at the RutgersZone has been like. This experience has really changed the view I have of myself. It forced me to reevaluate how I am used to handling tasks and responsibilities. Matt told us during our first meeting that he has expectations that are almost impossible. Emphasis on the almost. He really let us all know that our responsibilities would be challenging but we would learn and grow through the experience.
I believe that is what happened with me. That is why I used the Mulan quote to begin this blog. I see myself as someone developing as a person and I enjoy the changing reflection.
What I've learned from being a manager is how to handle responsibility. We have to deal with different crew problems, questions, customer requests, deliveries, among other matters. I have never been given an opportunity to lead others or manage issues like the ones previously listed. Over the past 4 months I've learned what it takes to control the things that come with running a place like the RutgersZone. Teamwork is also a big lesson I've learned from working here. Our management team really works together to get every task complete. We work together very well and that is important for a successful business. We also communicate well, and help each other. We all understand that we can rely on each other.
These lessons will help me with my future career and that is what I like most about this experience. I can enter an interview with the credentials of being a manager of a business. I can say that I have skills ranging from event planning, crew supervision, money management, and being CPR certified. This job is amazing and it will influence my future career.
The skills I'm learning are also being obtained from individuals who are working in professional venues. We have visited places like Madison Square Garden, Radio City Music Hall, and The Prudential Center. Every venue exposed all of their secrets to use, from pleasing customers and employees, what makes a business successful, and gave us advice about doing our best. Each place made us feel comfortable and answered all of our questions. It was great to see these places and receive their helpful information.
With all I have learned, I plan to use the information and improve next semester. I really want to decrease my procrastination. I want to become more comfortable in my position. Learn to not be as frazzled when dealing with hectic situations. Lastly, my most important goal would be to believe in myself more.
Phylisha =)
What is this blog?
The RutgersZone is a revolutionary new space located in the Livingston Student Center on the Livingston Campus of Rutgers University. The space includes games like Skee-Ball and Pool, an array of HD Satellite televisions and a full-service ice cream/soda shop.
In addition to creating a unique experience on campus for Rutgers students, the RutgersZone also aims to develop life and leadership skills of the staff members working in the space.
This blog, the RutgersZone Experiment, is a chronicle of this ground-breaking experience being shared by seven undergraduate student managers and one professional staff general manager. These students are being tasked with working as a team to create an unmatched on-campus experience for our guests, learning to become effective managers and constantly "pushing the envelope" for what is expected on a college campus. As a part of their employment experience, each student manager is asked to blog at least once per week about the processes associated with opening this space or developing as a manger.
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