What is this blog?

The RutgersZone is a revolutionary new space located in the Livingston Student Center on the Livingston Campus of Rutgers University. The space includes games like Skee-Ball and Pool, an array of HD Satellite televisions and a full-service ice cream/soda shop.

In addition to creating a unique experience on campus for Rutgers students, the RutgersZone also aims to develop life and leadership skills of the staff members working in the space.

This blog, the RutgersZone Experiment, is a chronicle of this ground-breaking experience being shared by seven undergraduate student managers and one professional staff general manager. These students are being tasked with working as a team to create an unmatched on-campus experience for our guests, learning to become effective managers and constantly "pushing the envelope" for what is expected on a college campus. As a part of their employment experience, each student manager is asked to blog at least once per week about the processes associated with opening this space or developing as a manger.

Welcome to the RutgersZone Experiment!





Sunday, November 7, 2010

APPS ARE HERE! (Pauly D voice)

This week we started serving our new appetizers at the Zone. We now have Spinach & Artichoke dip, Soft Pretzels, Pepperoni Pizza Sticks, and "Nachos". Sunday is usually really slow but already today we've sold 3 orders of pretzels and 2 orders of pizza sticks and it's only 2pm! I'm happy we finally have some food because I think it will make more people want to come and hang out. My favorite appetizer so far is the pizza sticks. If I had more than $0.07 on my RU Express I would be devouring an order right now. Also really love the cheese sauce. It's just so delicious! I need to upload a picture soon.

Anywayyy, this morning the Dream Team (aka me and Bridget (aka October Employee of the Month)) opened up the space. I never opened on a Sunday so it was a little different than usual since I had to clean the ice cream case and sanitizer the mug chiller. You learn a new thing everyday. Another crew member was scheduled to work however she never showed up. I called her and left a message before starting my first write up ever. Finally she called back and I learned that she had spoken to Matt about not working two weeks ago and emailed Lisa. The moral of the story is that we still need to improve our communication between employees to have a successful team. The simple miscommunication could have caused the crew member to have unwarranted points, which would not have been a good thing.

Super excited for the Devils game fridayyy!

Ta ta for now,
Broelle

No comments:

Post a Comment