What is this blog?

The RutgersZone is a revolutionary new space located in the Livingston Student Center on the Livingston Campus of Rutgers University. The space includes games like Skee-Ball and Pool, an array of HD Satellite televisions and a full-service ice cream/soda shop.

In addition to creating a unique experience on campus for Rutgers students, the RutgersZone also aims to develop life and leadership skills of the staff members working in the space.

This blog, the RutgersZone Experiment, is a chronicle of this ground-breaking experience being shared by seven undergraduate student managers and one professional staff general manager. These students are being tasked with working as a team to create an unmatched on-campus experience for our guests, learning to become effective managers and constantly "pushing the envelope" for what is expected on a college campus. As a part of their employment experience, each student manager is asked to blog at least once per week about the processes associated with opening this space or developing as a manger.

Welcome to the RutgersZone Experiment!





Wednesday, August 18, 2010

First Day of Training - 8/18 (Introduction to the Zone)

Training has begun! The first day was full of excitement and nervousness. I must admit that my first day of training was not only my first day seeing the RutgersZone, but also my first time in the new Livingston Student Center. New space, new people, new job – eek! Although I’m not usually a fan of icebreakers I was indeed grateful to share a laugh with the six new people that will be sharing this adventure with me.

Our boss, Matt Ferguson, has a way of making each of us feel important in this new journey. Before heading out to dinner we sat as a group and talked briefly about what is expected of us and what we are going to be able to accomplish with our time here. I can honestly say that I have never been more excited to begin a job; to not only be involved on campus but to make a difference. On top of that, it was made clear that we have an opportunity here that we really need to take advantage of – not only are we a new space, we are starting a new tradition for future students. It is our job to start this place off right !




Along with expectations; we also talked about the values that this space is going to offer. The TOKEN Philosophy is something that is going to stick by us to remind us what we are all about. Teamwork, outstanding service, knowledge, experiences, and never settling are all part of the TOKEN Philosophy that we have all promised to believe in and practice. These elements are what is going to make the RutgersZone an awesome business, not only for customers but for us as employees.



To end the night we went out to dinner - Hibachi style! Dinner was a perfect time to learn more about each other and to also learn about what is involved in creating an experience. As we left that night, it was clear to me that the journey in the RutgersZone has officially began! Hope you all enjoy learning more about our training experience and continue to check in to learn all about the RutgersZone!



Keep checking in!

Until next time,

Ashley

Manager of Outreach

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