My first night shift was from 10:00PM-2:00AM on a Thursday Night, during our first football game. Once I stopped kicking myself for volunteering for that time slot, I started having fun! Every Thursday the RutgersZone serves as a space offering a safe, fun, DISCOUNTED night for college students as opposed to something debaucherous. This night is sponsored by RUsure?.
I'd estimate our crowd at any given time was 25-30 students coming in and out, watching tv, playing games, eating free ice cream cones. In the entire night, I'd say there was easily 200 people here.
Matt helped new freshman time their laundry by using rutgers.esuds.net/RoomStatus/showRoomStatus.do
and he was in his prime making new friends with each new ice cream, drink, and token served. He truly leads by example, because not too shortly after I was striking up similar conversations with customers/students. I must remember his method for when I actually have staff to manage...ekkkk!
At the end of the night, all was well, but the microphone was missing.
Of course, I would have liked to blame it on my scattered brain, but I KNEW that I did not misplace it; therefore, the scapegoat was "it must have been stolen by one of the drunk students after the football game".
I am now ashamed of my pessimism since Matt and I found the wireless mic under the bar a few hours later.
I think there is a lesson here. Remain positive and no matter how flustered you get always try to keep the most important aspects of your role top of mind (i.e. keep people, staff, and equipment
safe)
Talk to you soon,
Becky
What is this blog?
The RutgersZone is a revolutionary new space located in the Livingston Student Center on the Livingston Campus of Rutgers University. The space includes games like Skee-Ball and Pool, an array of HD Satellite televisions and a full-service ice cream/soda shop.
In addition to creating a unique experience on campus for Rutgers students, the RutgersZone also aims to develop life and leadership skills of the staff members working in the space.
This blog, the RutgersZone Experiment, is a chronicle of this ground-breaking experience being shared by seven undergraduate student managers and one professional staff general manager. These students are being tasked with working as a team to create an unmatched on-campus experience for our guests, learning to become effective managers and constantly "pushing the envelope" for what is expected on a college campus. As a part of their employment experience, each student manager is asked to blog at least once per week about the processes associated with opening this space or developing as a manger.
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