What is this blog?

The RutgersZone is a revolutionary new space located in the Livingston Student Center on the Livingston Campus of Rutgers University. The space includes games like Skee-Ball and Pool, an array of HD Satellite televisions and a full-service ice cream/soda shop.

In addition to creating a unique experience on campus for Rutgers students, the RutgersZone also aims to develop life and leadership skills of the staff members working in the space.

This blog, the RutgersZone Experiment, is a chronicle of this ground-breaking experience being shared by seven undergraduate student managers and one professional staff general manager. These students are being tasked with working as a team to create an unmatched on-campus experience for our guests, learning to become effective managers and constantly "pushing the envelope" for what is expected on a college campus. As a part of their employment experience, each student manager is asked to blog at least once per week about the processes associated with opening this space or developing as a manger.

Welcome to the RutgersZone Experiment!





Sunday, September 26, 2010

True Life: I'm a Manager at the Rutgers Zone

This week was the first week for our new crew members. I was happy that they were finally able to start so we would have some extra help but training has proven to be more work than I originally thought. So far I've started training at least three of the new employees and feel as though I've been a pretty good teacher. I've been trying to go through the information quickly but am careful to make sure each crew member has a good understanding before moving on to the next task. The serious problem we've had to far is cash management. After having a serious issue with my register this week, I will DEFINITELY spent more time teaching them how to use the register before doing transactions and have to designate one member for register and one in charge of preparing the food.

Also, I am gonna have to agree with Becky's post about how she now appreciates the 9-5 job. I've been having a difficult time balancing my work hours with getting my school work done. I know we've only been back to school for a month but I feel like I am so behind with everything and haven't been performing all of my management duties. I feel like I am letting the team down and not pulling my own weight but after scheduling for October last night, I think I will be able to get on track with everything and start managing my time better.

Goals for October:
1) Complete inventory
2) Make time for office hours
3) Manage time better
4) Complete all the tasks given to me to the best of my ability
5) Stop forgetting to blog

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